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Industries · Insurance Companies

A link is the new adjuster. Send. Capture. Seal.

Carriers send the insured a single secure CivilCam link. The insured records the loss on their own phone and CivilCamAi seals every second of footage — immutable, court-admissible, and routed directly into the claim file.

Insured at the scene of a collision capturing verified CivilCam footage on a smartphone
Live FNOL scenario
Two cars, one intersection. One sealed record of what happened.
REC · LIVE
The carrier link flow

From FNOL call to sealed evidence in under a minute.

Adjusters dispatch verified capture without ever leaving the desk. The insured taps a link — CivilCamAi takes care of identity, integrity, and chain of custody.

Step 01
Adjuster sends link

Carrier-branded SMS or email pushes a one-time CivilCam link tied to policy and claim ID.

Step 02
Insured taps once

The link opens a sealed sensor session on the insured's phone — camera, mic, GPS, and motion.

Step 03
Guided capture

AI prompts the insured through angles, distances, and required shots for that loss type.

Step 04
Sealed to the claim

Footage, metadata, and CivilSeal™ chain of custody attach to the claim file in your system.

Carrier experience

The insured's phone is your verified sensor.

One link. Zero friction.

Adjusters text or email a carrier-branded CivilCam link. The insured taps once and is recording verified evidence — no app install, no login.

Sealed at the device

Every frame is hashed and signed on capture. The footage cannot be edited, swapped, or staged after the fact — protecting both insurer and insured.

Straight into the claim file

Video, audio, GPS, timestamp, and device fingerprint route directly into your claims system — attached to the policy and FNOL within seconds.

Court-ready by default

Each submission ships with a CivilSeal™ chain of custody that holds up in arbitration, subrogation, and litigation.

Claims impact

Outcomes from carrier pilots.

Avg. FNOL capture time
00:42s
from link tap to sealed clip
Cycle-time reduction
−38%
auto vs. manual evidence intake
Fraud-flag accuracy
94%
AI-corroborated scene analysis
Claim-leakage exposure
−71%
vs. unverified eyewitness reports
Lines of business

One protocol. Every claim type.

Auto & Collision

Insureds capture damage, position, plates, road conditions, and the other party's documents in a guided sensor walk-through — sealed in real time.

Property & Catastrophe

After a storm, fire, or break-in, the policyholder records verified footage of the loss with GPS-locked, time-locked metadata for the desk adjuster.

Liability & Workers' Comp

Witnesses and claimants capture incident scenes, statements, and conditions with provenance the SIU and counsel can defend in court.

Underwriting & Inspections

Send a link instead of a field inspector. The insured walks the property; AI validates coverage-relevant conditions in minutes, not weeks.

90-day carrier pilot

Replace your field inspector with a single secure link.

We integrate with your claims platform (Guidewire, Duck Creek, or in-house), co-brand the capture experience, and stand up sealed FNOL across one line of business in under 90 days.

Talk to the team →