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Industries · Insurance Companies

A link is the new adjuster. Send. Capture. Seal.

Carriers send the insured a single secure CivilCam link. The insured records the loss on their own phone and CivilCamAi seals every second of footage — immutable, court-admissible, and routed directly into the claim file.

Insured at the scene of a collision capturing verified CivilCam footage on a smartphone
Live FNOL scenario
Two cars, one intersection. One sealed record of what happened.
REC · LIVE
The carrier link flow

From FNOL call to sealed evidence in under a minute.

Adjusters dispatch verified capture without ever leaving the desk. The insured taps a link — CivilCamAi takes care of identity, integrity, and chain of custody.

Step 01
Adjuster sends link

Carrier-branded SMS or email pushes a one-time CivilCam link tied to policy and claim ID.

Step 02
Insured taps once

The link opens a sealed sensor session on the insured's phone — camera, mic, GPS, and motion.

Step 03
Guided capture

AI prompts the insured through angles, distances, and required shots for that loss type.

Step 04
Sealed to the claim

Footage, metadata, and CivilSeal™ chain of custody attach to the claim file in your system.

Carrier experience

The insured's phone is your verified sensor.

One link. Zero friction.

Adjusters text or email a carrier-branded CivilCam link. The insured taps once and is recording verified evidence — no app install, no login.

Sealed at the device

Every frame is hashed and signed on capture. The footage cannot be edited, swapped, or staged after the fact — protecting both insurer and insured.

Straight into the claim file

Video, audio, GPS, timestamp, and device fingerprint route directly into your claims system — attached to the policy and FNOL within seconds.

Court-ready by default

Each submission ships with a CivilSeal™ chain of custody that holds up in arbitration, subrogation, and litigation.

Event premium intelligence

Price football games, concerts, and live events with verified incident data.

Event insurers have historically priced stadiums, concerts, festivals, and mass gatherings on sparse loss runs and promoter estimates. CivilCamAi turns every attendee's phone into a verified sensor network — giving carriers the incident frequency, severity, and location intelligence they need to set premiums, reduce leakage, and defend renewals.

Verified incident frequency

See which venues, events, and conditions drive real claims — not just reported anecdotes. Every event in the CivilCam network produces a timestamped, geofenced, and cross-corroborated incident record carriers can price against.

Geofenced risk hotspots

Identify high-risk zones inside a stadium, festival grounds, or city route. Seat sections, entry gates, stages, and parking areas that repeatedly produce losses become priced into the policy, not surprises after the fact.

Crowd behavior signals

Crowd surges, slips, falls, and security incidents are captured and validated by multiple contributors. Carriers gain an actuarial view of crowd risk instead of relying on promoter estimates.

Weather & scheduling intelligence

Correlate verified event incidents with weather, attendance, staffing, and time-of-day. Price cancellations, postponements, and weather-related damage with data from comparable events.

Events in network
14M+
verified crowdsourced captures
Premium leakage identified
−31%
event book vs. unverified pricing
Pricing decision speed
4x
faster with real-time data
Subrogation win rate
+18pts
with CivilSeal evidence
Claims impact

Outcomes from carrier pilots.

Avg. FNOL capture time
00:42s
from link tap to sealed clip
Cycle-time reduction
−38%
auto vs. manual evidence intake
Fraud-flag accuracy
94%
AI-corroborated scene analysis
Claim-leakage exposure
−71%
vs. unverified eyewitness reports
Lines of business

One protocol. Every claim type.

Auto & Collision

Insureds capture damage, position, plates, road conditions, and the other party's documents in a guided sensor walk-through — sealed in real time.

Property & Catastrophe

After a storm, fire, or break-in, the policyholder records verified footage of the loss with GPS-locked, time-locked metadata for the desk adjuster.

Liability & Workers' Comp

Witnesses and claimants capture incident scenes, statements, and conditions with provenance the SIU and counsel can defend in court.

Underwriting & Inspections

Send a link instead of a field inspector. The insured walks the property; AI validates coverage-relevant conditions in minutes, not weeks.

Event & Entertainment

Insurers underwriting stadiums, concerts, festivals, and conventions receive verified incident data on crowd surges, weather cancellations, security events, and property damage.

Premium Intelligence

Carriers license CivilCamAi's aggregated, anonymized event risk dataset to benchmark premiums, identify high-risk venues, and improve renewal accuracy across live-event portfolios.

90-day carrier pilot

Replace your field inspector with a single secure link.

We integrate with your claims platform (Guidewire, Duck Creek, or in-house), co-brand the capture experience, and stand up sealed FNOL across one line of business in under 90 days.

Talk to the team →